Is Prime Video down right now?
- According to DownforEveryoneOrJustMe, there are no detected problems with Prime Video currently. Downfor
- Outage.Report also shows the status as OK, with no recent outages. outage.report
- The site IsItDownRightNow shows primevideo.com is up and reachable. Is It Down Right Now
- Uptime.com indicates Prime Video has had 100% uptime recently (no recorded downtime) in their monitoring window. uptime.com
So, as of now, it looks like Prime Video is not down globally. The problem is likely on your end (device, network, settings, etc.).
🛠What to try if you can’t access Prime Video
Here are steps you can go through to diagnose and fix the issue:
- Check your internet connection
- Make sure your Wi-Fi or wired connection is active and stable.
- Run a speed test — for HD streaming you’ll want at least ~5 Mbps; for 4K, ~25 Mbps or more.
- Restart devices
- Turn off and on your streaming device (TV, set-top box, console, etc.).
- Restart your router and modem.
- Update or reinstall the app
- Go to your device’s app store and check if there’s an update for Prime Video.
- If updating doesn’t work, uninstall and reinstall the app.
- Clear cache / data
- On mobile or set-top devices, clearing the app’s cache or data can remove corruption or stale information causing errors.
- Disable VPN / proxy
- If you are using a VPN or proxy, turn it off. Streaming services often block or limit access when a VPN is detected. Repairit+1
- Check your Amazon / Prime subscription status
- Ensure your membership is active, and there are no billing issues.
- Try a different device / browser
- If you’re on a phone, test on a tablet or PC. If you’re on a browser, try another browser.
- Check for error codes
- If an error code is displayed (e.g. “1060”, “7031”, etc.), look up that code. For example, error 1060 often means connectivity issues. Lifewire+1
- Check social media / status pages
- See if others in your area report Prime Video issues.
- Amazon’s help account or Twitter may announce any known outages.
- Wait and try later
- If it really is a server-side problem (rare, but possible), often only Amazon can resolve it. Just wait and try again after some time.
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